

Lapsed Care Policy
Effective June 2025
This policy was created to support long-term comfort and mobility for the pigs I serve and to reduce preventable suffering caused by neglected hoof care. It applies only in specific situations and is designed to promote consistency—not to penalize.
Who This Policy Does Not Apply To
You are not subject to this policy if:
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You are a first-time client, regardless of how overgrown your pig’s hooves are. Your initial transformation trim is $110.
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You are a returning client whose pig is not in an emergency condition, even if it’s been more than 12 months.
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Your pig has a mechanical issue, disability, limb difference, or chronic mobility limitation, and you remain on a routine care schedule.
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You live in Hawaii, where I travel only once per year, each August. Due to the limited access, the policy does not apply to Hawaii clients.
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You communicate with me in advance to explain extenuating circumstances or to make a plan to get back on track.
All cases are evaluated individually, with fairness, compassion, and your pig’s well-being in mind.
Who This Policy Applies To
This policy applies to:
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Returning clients whose pig has gone more than 12 months without hoof care
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The pig is in a state of emergency or neglect at the time of the appointment (severe overgrowth, curling, visible lameness, etc.)
In these cases, the urgent transformation trim will be billed at: $250 per pig
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Why This Policy Exists
Emergency trims:
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Are more time-consuming and physically demanding
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Place added stress on my body and tools
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Carry increased risk for the pig and myself
But most importantly, they’re hardest on the pig, leading to pain, pressure, joint strain, and long-term damage if not addressed.
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The elevated rate reflects the added difficulty of these appointments and encourages routine care for your pig’s well-being.
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Staying on Track
I travel to most areas on a four-month rotation, including:
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Washington
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Oregon
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Tennessee
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Kentucky
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Missouri
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Illinois
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I travel every six months to:
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Idaho
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Montana
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Wyoming
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Utah
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Colorado
Even for these six-month states, the Lapsed Care Policy still applies, since care more than 12 months apart is avoidable in nearly all cases.
Have Questions?
Reach out any time. I’ll always consider individual circumstances and do my best to be fair. This policy exists to promote prevention—not punishment—and I’m here to help you keep your pig healthy, mobile, and thriving.